Cyber-security First: Tricksters continue To Use Tech Support Calls and Phishing emails

Only if you’ve never become a victim of spoofing will you consider it a case of “misfortune” that befalls the unlucky! The truth is, everyone is a target.

Customers and Companies, particularly startups, need to be very cautious about the personal information they send out to anyone who claims to be a tech support expert.

According to Eric Brown of the Tennessee University of Tech, any questions that seek to fetch info beyond the normal details should raise a red flag that spoofing activity is imminent. Brown is the lead expert at Tennessee Tech University’s Cybersecurity Education Research and Outreach Center. He warns of strange websites and pop-ups that you come across as you seek solutions on the internet.

 “While browsing, you’re bound to come across some websites from which banners pop-up warning you of an infection in your computer is and asking you to click on them for assistance.  This is an immediate warning you are about to fall into the hands of tricksters,” says Brown.

The tech expert also added that “If you receive pop-ups even when your browser is not in use then you have every reason to worry— chances are you are infected by Malware.”

And for those who think only computer users are at the risk of Malware infection, get from here that Scammers are shifting focus smartphones and tablets. You’re likely to come across legitimate-looking but phony apps that tricksters take time making to acquire your information.

At the same time, Phishing emails remain a sticking point in America, last year costing the economy up to $30 million as reported by IC3. So be wary of the URLs that come embedded in your emails, hover your mouse around them (DON’T CLICK) until you’ve confirmed at the bottom of the screen that the link comes from the site the pop-up claims to come from.

Brown advises that to stay safe, merchants must be attentive and take time before any response or reaction.

“Paying attention is key; it is 90% common sense, only 10% technical knowledge applies.”

Tech support scam is another popular form of fraud. It begins with a caller who rings claiming to work with Apple, Microsoft, or any another renowned tech support merchant account holders and requests for access to your PC to fix an issue.

Final Words

Scammers are still using fake tech support calls and phishing emails scams to rip-off web users. Stay alert at all times; look for red flags before reacting or responding to any pop-up or call.

Author Bio: Electronic payments expert Blair Thomas co-founded eMerchantBroker, serving traditional as well as high-risk business like tech support merchant account holders. His passions include producing music, and traveling.